ICT Capacity Training Programmes

At the end of the day, people and human resource capacity can be the ultimate factors which determine the ability of an organisation or sector to meet its strategic objectives. With regard to an organisation’s or sector’s ability to leverage ICTs, the human resource component is a key consideration to ensure that stakeholders have the necessary knowledge, skills, experience and aptitude needed to leverage the use of ICTs to improve the health of their particular interests.

Beyond this knowledge and skill component, another factor which is important to consider is persons’ willingness to adopt new ICT enabled business models and working behaviours, and their ability to adapt to changing technology and businesses realities. At INFOCOMM, we term this mindset and attitude consideration as “Psychographics”. We have determined Psychographics as the single greatest determinant of adoption and use of ICTs for business improvement.

INFOCOMM’s ICT Training Programmes can address both facets of the human resource capacity considerations – (1) knowledge/skills building and (2) mindset/ attitude conditioning. Due to the centrality of the people factor to the success or failure of ICT implementations, our consultants can assess gaps and challenges with respect to HR capacity, and customise training programmes to fill the need.

A few of our training interventions are described below.


Client: Technical Centre for Rural and Agricultural Cooperation (CTA)

Project Objective: To roll out Web 2.0 Learning Opportunities in response to issues related to information needs in the agricultural and rural development sectors.

Activities Undertaken:

  • Delivered six (6) Web 2.0 for Development training sessions in the Caribbean to date in Trinidad, St. Lucia and Antigua.

Beneficiaries of this training include CARDI, the Inter-American Institute for Cooperation on Agriculture (IICA), the OECS, Ministry of Food Production (Trinidad), Ministry of Agriculture (St. Lucia), Ministry of Tourism (Antigua), national supermarket chains, the Caribbean Environmental Health Institute, The Caribbean Natural Resources Institute (CANARI) and the Network of Rural Women Producers, among others. Over 120 participants trained within the training series.


Client: The National Entrepreneurship Development Company (NEDCO)

Project Objective:

To deliver training at the “Entrepreneurship for Women” workshop, introducing participants to key entrepreneurial principles and skills necessary to enhance business competitiveness for organisations led by women.

Activities Undertaken:

INFOCOMM personnel prepared and delivered content for the training programme in the following areas:

  • – Creativity vs innovation
  • – The right environment for entrepreneurship
  • – What’s available to me
  • – 7 pitfalls of business failure
  • – The female entrepreneur – some considerations