ICT & Governance

Ineffective regulatory systems together with unclear or incoherently articulated sector vision and strategy do not facilitate successful implementation of ICTs in any sector. A look at e-governance/ e-government will assess strategies, plans, rules, procedures and guidelines, and whether they are formally defined at the country / sector / business level.

It is also important to consider the ability of administrators, ICT professionals and other stakeholders to successfully implement policies and monitor compliance, within a structured environment, so as to achieve pre-defined outcomes.

When real systems are well defined, they can be efficiently and effectively simulated using ICTs. On the contrary, adding ICTs to a chaotic environment inevitably adds to the chaos.

Below we give examples of projects we have undertaken which can inform sound ICT policy and governance in various sectors.


e-Commerce Strategy, OECS

Client: Organisation of Eastern Caribbean States (OECS)                                                                                               

Project Objective: To perform a diagnostic review of the ICT capability of OECS enterprises to inform the development of an e-commerce program within its member states.





Activities Undertaken:

  • Developed and administered a survey to ascertain the status of e-commerce in participating firms
  • Conducted an analysis to determine the readiness of participating firms to use e-commerce, e-business and online technology as part of a business support intervention
  • Delivered training workshops in seven (7) OECS countries
  • Reported on international best practices in promoting and benchmarking SME use of e-Commerce
  • Prepared an OECS Sub-Regional e-Commerce Strategy.


e-Commerce Strategy, CARICOM

Client: Caribbean Export Development Agency, EU funded

Project Objective: The overall aim of the project was to examine the operational and legal issues surrounding e-Commerce uptake in thirteen (13) CARIFORUM countries and recommend enabling policy and project initiatives aimed at attaining a vibrant e-commerce environment in the CARICOM Region.




Activities Undertaken:


ICT & Agriculture Strategy

Client: Caribbean Agricultural Research & Development Institute (CARDI), CTA/EU funded                

Project Objective: To better understand the present use of ICTs in agricultural value chains in the Caribbean toward strengthening the use of ICTs in the Caribbean agricultural sector.







Activities Undertaken:

  • Conducted a Regional study via country visits to Barbados, Guyana, Jamaica, St Kitts and Nevis and Trinidad and Tobago and via desk research and other appropriate methodologies to procure key information
  • Produced five (5) country reports, one (1) Regional report and one (1) ICT Directory. Reports contained recommendations, based on international best practices, for leveraging ICTs to support extension and advisory services, to increase information flows to farmers and to enhance the health of agri-food value chains
  • Presented and validated study findings at the Caribbean Week of Agriculture (CWA) 2013 in Guyana
  • See Published Study at: http://www.cta.int/en/article/2015-06-17/ict-uptake-and-usage-in-agricultural-value-chains-in-the-caribbean.html?hootPostID=f30571c7df461ca9aef9dd1b58d63e86