- Kelly-Ann has gathered most of her experience in the insurance industry, working with companies like CLICO [T’dad] Ltd. and Global Financial Brokers. Within the insurance industry she has come up through the ranks holding positions such as Assistant Group Underwriter, Senior Account Executive and Manager Employee Benefits & Marketing where she created structure and systems to operationalise board level strategic objectives within the principal department
- Managed the process of bringing in-house a previously outsourced client management function
- Spearheaded the initiative to ‘clean’ backdated client data files and defined new procedures for the management of the firm’s client portfolio moving forward
- Audited specified internal and external processes based on new procedures defined
- Managed client accounts to ensure adherence to established service level agreements
In these positions she has been responsible for the implementation of marketing strategies for business development creating structure and systems to operationalise board level strategic objectives within the organizations.
Kelly-Ann brings her strong communication and inter-personal skills, ability of apply visualization techniques to raw data to support business decision making and ability to develop organizational systems and define structures, roles and responsibilities in response to environmental changes, to her role at InfoComm.
Other Team Members:
Atiba Phillips- Managing Director
Kelly-Ann Phillips – Director, Business Development
James C. Antoine – Associate Consultant
Donat C. Lawes – Director of Logistics & Fleet SOL
Dr. Michael Smith – Consultant, Media and ICT Systems