About Kelly-Ann Phillips
As a Director at the Community HUB, she assumes a hands-on, executive role and has successfully on-boarded several programme sponsors including the Telecommunication Authority of Trinidad & Tobago (TATT) and the Coconut Growers’ Association (CGA). She is also lead on programme implementation, management and reporting.
Within the insurance industry, she has worked with organizations such as CLICO [T’dad] Ltd. and Global Financial Brokers, and has been responsible for creating systems to operationalise board level strategic objectives, training staff in the essentials of customer service excellence, and managing client accounts and the client portfolio.
Kelly-Ann holds a double major Bachelor’s Degree from the University of the West Indies where she studied Mathematics and Economics and graduated with honours. She is also trained in customer service advocacy and in managing corporate relationships.